TWGONE Women's Fleece Jacket with Bear Cat Ears Hood & Embroidery - Cozy Winter Pullover Sweater with Pockets - Perfect for Casual Outings, Outdoor Activities and Cold Weather Fashion

I like I got what I saw in the pics ✨? they are cute & comfy ✨?Color true to picture. Was a gift for someone. She said very soft and so cutenever received this in the mail. seller unresponsive so I'm assuming I won't be getting it at all. really sad because this looks so cozy.